Heaney discusses IBM on ‘Pressroom

Jim Heaney and Susan Arbetter talk about the troubled IBM project in Buffalo on The Capitol Pressroom. Investigative Post in recent months has published two stories, found here and here, on the project, which Gov. Andrew Cuomo said would create hundreds of good-paying, high-tech jobs but instead has resulted in a dysfunctional call center employing low-wage workers who say they are poorly trained.