Nov 26
2014
Troubled families, troubled services?
Seven social workers on the front lines of dealing with troubled families have taken the unusual step of accusing their employer of cheating both taxpayers and the families they are tasked with helping. The social workers – who are employed by the Buffalo Urban League – sent a letter to the Erie County Comptroller’s office Nov. 14 expressing “extreme concern” that their organization was failing to live up to the standards agreed upon in its county contract. Their letter outlines a number of problems, including short staffing, inflated billing and a failure to store client information securely or train staff[...]